If you're experiencing issues logging into the site or app you can try refreshing the page or closing and reopening the app. If you are experiencing this issue around the beginning of the month, please wait a few hours and try again. (It is likely due to overwhelming excitement around our new books.) You can also try to reset your password or try a different email address that you think you might be using for BOTM. If the issue persists reach out to Member Services by filling out this form.